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SeniorCare (Cost) Plan Documents and Resources

Find the information you need right here

Here are a variety of resources and plan materials to help you get the most out of SeniorCare (Cost) and Medicare.

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Call Customer Service at 1-866-334-3141

TTY: 711

7 am to 8 pm, seven days a week

Our Mailing Address

Scott and White Health Plan
1206 West Campus Drive
Temple, TX 76502


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Plan Directories and Search Tools

Search or browse the directories and directory search tools for SeniorCare (Cost) HMO plans. Not all directories and tools apply.

View the directory of all pharmacies participating in this plan.

Pharmacy Directory

View the directory of all medical providers participating in this plan.

Provider Directory

Want a paper version? You can have one or more printed plan booklets mailed to your residential address.

Request a Printed Directory Mailing


Search doctors, urgent care centers, hospitals and more.

 Find a Provider


Evidence of Coverage

New members and visitors can view the 2018 Evidence for each available SeniorCare (Cost) plan. Since Cost plans do not require Part D Drug Coverage, the Cost plan can stand by itself, or with your choice of Part D Coverage, at an additional monthly premium.


Pharmacy Directory

Pharmacy Directory


Pharmacy Information

Drug Coverage Requests and Appeals & Complaints

How to ask for a prescription drug coverage or request an appeal for a service.

Medicare Coverage Requests

How to ask for a medical coverage or request an appeal for service.

Appeals & Complaints

How to file a complaint, an appeal and more.

Low Income Subsidies

If you have low income and few resources, you may qualify for up to $4,000 in subsidies to apply toward your Medicare payments. Subsidy amounts vary. See if you qualify for Extra Help with these resources.

Additional Member Resources


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