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Contact Us


Contact Us

Let us help you with any questions. We’re here serving Texans.

You can give us a call to discuss your options or get your questions answered.

Not Yet a Member? Are You a Member?

Nurse Advice Line


Available 24/7

Not Yet a Member?

Discover your options, call a licensed insurance sales representative.


TTY: 7-1-1 or 1-800-735-2989

Monday – Friday, 8 am – 5 pm


Please note that you will not receive a physical Dental ID card. Your benefits can be accessed at your dental provider using the first 9 digits of your Member contract number. For more information please contact MetLife at 1-800-942-0854, or get more information online on the MetLife Dental Information page

Medicare Member Support

Current SWHP Medicare plan members can call Customer Service for assistance.


TTY: 7-1-1 or 1-800-735-2989

Monday – Sunday

7 am – 8 pm