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SeniorCare (Cost) Plan Documents and Resources

Find the information you need right here

Here are a variety of resources and plan materials to help you get the most out of SeniorCare (Cost) and Medicare.

Have questions?

Call Customer Service at 1-866-334-3141

TTY: 7-1-1 or 1-800-735-2989

Monday - Sunday 7 am to 8 pm

Our Mailing Address

Scott and White Health Plan
1206 West Campus Drive
Temple, TX 76502


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From Our CEO: Update on Medicare Cost Plans

Our CEO, Jeff Ingrum, talks about upcoming changes to SeniorCare (Cost) plans. Good news! No impacts to members this year.

Watch video.


Learn about 2019 Medicare options at


Get personalized strategies for a healthy life.

Take a Wellness Assessment


Plan Directories and Search Tools

Search or browse the directories and directory search tools for SeniorCare (Cost) HMO plans. Not all directories and tools apply.

View the directory of all pharmacies participating in this plan.

View the directory of all medical providers participating in this plan.

Want a paper version? You can have one or more printed plan booklets mailed to your residential address.


Search doctors, urgent care centers, hospitals and more.

 Find a Provider


Email Communications

Scott and White Health Plan now offers email and other electronic communications for your convenience.

Email Opt-In Form

Opt out at any time.


Pharmacy Directory


Drug Coverage Requests and Appeals & Complaints

How to ask for a prescription drug coverage or request an appeal for a service.

Medicare Coverage Requests

How to ask for a medical coverage or request an appeal for service.

Appeals & Complaints

How to file a complaint, an appeal and more.

Low Income Subsidies

If you have low income and few resources, you may qualify for up to $4,000 in subsidies to apply toward your Medicare payments. Subsidy amounts vary. See if you qualify for Extra Help with these resources.

Additional Member Resources


Medicare coverage the way it should be

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